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Old 05-Dec-2012, 6:40 am   #1
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Invalid Compose Message - From: COLEJ 12/05/2012 [time] To: MAPI ...

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MAPI: email

Subject: IT WorkOrder # 00135913 has been filed

Message from IT staff:

Thank you for contacting the SEMATECH IT Help Desk. Your issue has been recorded as follows:

Workorder #: 00135913
Priority: 2
Call logged for: Petrillo, Karen
Call received at: time , date
Call received by: Help Desk agent COLEJ

The problem as you described it:

cannot launch Prolith from her machine - "license server manager has not been started yet, wrong email license file is being used, or the port or hostname in the license file has been change"

same thing happens on 77SARMAC, using the same license file; however tool PROLITH1, using the same license file, connecting to the same file .file license server, works just fine, so it appears to be only personal computers that can't launch it

Thank you.

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Issued by: HEAT Service & Supportâ„¢
Vendor: FrontRange Solutions USA Inc.

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