I downloaded Windows 10 & all of the Microsoft 'stuff' that came with it. Since then, EVERY time I start/restart my computer, I get the unexpected store exception message, it takes forever to restart the computer, and RARELY does a video or live cam ever load. I have reinstalled all video programs that are on this computer, gone through anything & everything as an administrator that I can think of to do, updated everything (including drivers from the manufacture site) and still get messages that video drivers have stopped working, Internet Explorer has stopped working & needs to restart, and it has become TERRIBLY FRUSTRATING, to say the least! I know I'm not the only one this is happening to & resent that I have to deal with all of this just to use my computer & can't see the cams I love watching, & can't view videos of my friends' & of my niece, who I don't get to see very often. HELP!!!!!!