If you still encounter problems, please report issues to Sony Mobile (opens in a new window) and provide the error above.
Unable to install software update components on your computer.
Sony Update Engine could not be installed (error 0x80070002).
Details: 1. Install Sony Update Engine manually by clicking this link, and follow the instructions.2. Once installed, click OK.3. Run PC Companion again to update your phone / tablet.
Sony PC Companion
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