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Old 02-Sep-2009, 3:50 pm   #1
FaultWire
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Fatal APC_INDEX_MISMATCH

Details:
Fatal Bug Check Code - STOP: 0x00000001

Windows: 2000, XP, Vista, 2008, 7
Vendor: Microsoft Corporation

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Old 10-Jun-2012, 2:10 am   #2
DazMan
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Hi,

I bought my PC a couple of years ago, pretty much no problems until recently and i'm having trouble figuring out exactly what is going on... hoping someone here can help!

I am getting random BSODS whilst playing Battlefield 3, and I mean random - I can be playing for hours and have nothing happen. Then somedays it will happen 3 or 4 times within an hour of each other, nothing in game seems to be a trigger, i can be in the action, on my own or at the post game summary screen and it happens.

I have turned the graphics settings down (frame rate is fine at high settings anyway) and manually cranked up the gpu fan to aid cooling, drivers are up to date etc. I have run a memory test with no errors. No help.

The error message i get is APC_INDEX_MISMATCH..... this is the mini dump summary:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1
BCP1: 0000000073AB2E09
BCP2: 0000000000000000
BCP3: 000000000000FFFF
BCP4: FFFFF8800A11ACA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060912-18548-01.dmp
C:\Users\Darran Ball\AppData\Local\Temp\WER-23836-0.sysdata.xml


I have attahced the minidump file if anyone can make sense of it!

My system info:

Case COOLERMASTER ELITE 310 BLUE CASE + 2 FRONT USB
Processor (CPU) AMD ATHLON II X4 630 (2.8GHz/2MB CACHE/AM3)
Motherboard ASUS® M4A78LT-M LE: DDR3, S-ATA II, 1 x PCIe x16, 1 x PCIe x1, 2 x
PCI
Memory (RAM) 4GB SAMSUNG DDR3 DUAL-DDR3 1333MHz (2 X 2GB)
Graphics Card 1GB ATI RADEON™ HD 5750 PCI EXPRESS - DirectX® 11
Memory - 1st Hard Disk 1TB SERIAL ATA 3-Gb/s HARD DRIVE WITH 16MB CACHE (7,200rpm)
1st DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader INTERNAL 52 IN 1 CARD READER (READS XD, MS, CF, SD, etc)
Power Supply & Case Cooling 450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan (£25)
Processor Cooling STANDARD AMD CPU COOLER
Sound Card ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities WIRELESS N 300Mbps PCI CARD (£16)
USB Options 4 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS
STANDARD.

Any help would be greatly appreciated, just to shed some light on to what is causing it! It's a bit of ambiguous problem!

Thanks,

Darran
Attached Files:
File Type: zip 060912-18548-01.zip (20.2 KB, 0 views)
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Old 12-Jun-2012, 9:14 am   #3
frankvg
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Solution Possible bad driver

In my experience, the most likely cause is a defect in a device driver (i.e. programming bug). Unfortunately, it is usually quite difficult to pinpoint the driver at fault. It may be Windows installed a newer driver at some point, which has a bug (such as a timing issue). It's also possible a bug in the game is causing it, but I'm doubtful about that.

Since it seems to occur only with a game, I'd suspect the video and sound drivers first. Check to see if a newer drivers are available and download them. Don't rely on Windows Update to find new drivers, but go to the manufacturer of the sound/video hardware and try and locate the very latest driver for your OS and hardware.

Often Windows Update can be quite out of date with these drivers (they change rather frequently for improvements and bug fixes).

Perhaps others can chime in here with more suggestions too! If a new driver does solve it, we'd love to hear about it.
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Old 12-Jun-2012, 12:53 pm   #4
DazMan
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Thanks for the tip, just discovered my audio driver was quite old (i thought windows update too care of that!) downloaded a new version so i'll see if that helps.

Thanks!
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