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Error Connecting to VPN
Verifying user name and password...
Error 691:...
Description
Likely the username or password was incorrectly entered.
Sample Dialog
Dialog may appear differently depending on Windows 7 style options and where it occurs.
Key Facts
Full Title
Error Connecting to VPN
Body Text
Verifying user name and password...
Error 691: The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remote access server.
For logging options, see diagnostics
If you continue to receive error messages, you can enable logging for analysis.
Logging options can also be accessed by clicking the Remote Access Preferences menu item under the Advanced menu of the Network Connection Folder.
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