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Windows 7 Solutions

Location is not available

location is not accessible. Access is denied.


You are not allowed to access the emulated folder.

Vista and later versions of Windows use a new concept of hidden junctions. In Windows Explorer, these junctions appear as hidden shortcuts, with File Folder properties.

They were created to make older XP-era program installations work. These installations use default XP folder names and locations that have been moved and renamed. Vista automatically redirects all attempts to access these folders.

The most common junction is "Documents and Settings" which is now "Users".

  Sample Dialog  
Location is not available screen shot
Dialog may appear differently depending on Windows 7 style options and where it occurs.
  Key Facts  
Full Title
  Location is not available 

Body Text
  location is not accessible.

Access is denied. 

Typical location

Issued By

  Windows 7

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  Microsoft Corporation    
  Solutions and Fixes  
Use Alternate Directory
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Use a directory that is valid. The following list shows some of the more common alternative directories used in place of standard XP directories.

XP Directory Name Replacement Directory
C:\ProgramData\Application Data C:\ProgramData
C:\ProgramData\Desktop C:\Users\Public\Desktop
C:\ProgramData\Documents C:\Users\Public\Documents
C:\ProgramData\Favorites C:\Users\Public\Documents
C:\ProgramData\Start Menu C:\ProgramData\Microsoft\Windows\Start Menu
C:\ProgramData\Templates C:\ProgramData\Microsoft\Windows\Templates
C:\Documents and Settings\Default User C:\Users\Default
C:\Documents and Settings\User\Application Data C:\Users\User\AppData\Roaming
C:\Documents and Settings\User\Cookies C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies
C:\Documents and Settings\User\Local Settings C:\Users\User\AppData\Local
C:\Documents and Settings\User\My Documents C:\Users\User\Documents
C:\Documents and Settings\User\Start Menu C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu

The italics "User" indicates common accounts and groups such as "All Users", "Default", "Guest", "Public", etc.

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  FaultWire Staff
Posted: 27-Jan-2009
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  Technical Details  
  technical details

The stated reason for all these complications was to make shorter directory names, a desirable goal. While the implementation is functionally fine and gets around a number of thorny issues, we think the Windows team dropped the ball in making it quite confusing to XP users transitioning to later OSes such as Vista and Windows 7.

To see a list of all the Junctions on your system:

  1. Press  the Windows-key + R to open the Run dialog.
  2. In the Run box, type: cmd 
  3. Change to the C: drive (if not there already) by typing c:
  4. Change to the root (if not already there) by typing dir \
  5. Now type the command to see all the Junctions: dir /al /s

For the last step, if you wish to capture the list in a file c:\junctions.txt, type:

dir /al /s > junctions.txt

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Last update: 02-Jan-2011 9:39 am