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Windows Vista Solutions
     
 

Windows Help

There was a problem running the macro. (1037)

  
  Description  
     
 

The software is typically using an old Windows help system, that is no longer supported by Microsoft, and is not provided in Windows Vista and later. It can be installed, but marco support is typically turned off, which causes this error to appear if the help file uses macros. One of the reasons macros is turned off, is macros leave a security hole that malware can use, should you download an infected help file.

 		  
   
  Sample Dialog  
 
Windows Help screen shot
  
 
Dialog may appear differently depending on Vista style options and where it occurs.
  
   
  Key Facts  
 
         
Full Title
   Windows Help 

  
Body Text
   There was a problem running the macro. (1037) 

  
Typical location
   C:\Windows\

  
Issued By
   winhlp32.exe

  
OS
   Windows Vista
occurance meter
  
Type
   error 

    
Vendor
   Microsoft Corporation    
 
   
  Solutions and Fixes  
     
 
  date Votes Ratings
Allow Macros
8
    Add    Flag
solution icon

To enable WinHelp's macros, you need to add a new registry entry as follows:

  1. Log on by using an administrator account.
  2. Press R + the Windows key to bring up the Run dialog and type: regedit and Enter.
  3. If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
  4. Locate the following registry subkey and click it:

    On 32-bit versions of Windows:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft

    On 64-bit versions of Windows:
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft
  5. On the Edit menu, point to New, and then click Key.
  6. Type WinHelp, and press Enter.
  7. Click the WinHelp key. On the Edit menu, point to New, and then click DWORD (32-bit) Value.
  8. Type AllowProgrammaticMacros, and then press Enter.
  9. On the Edit menu, click Modify.
  10. In the Value data box, type 1, click Hexadecimal in the Base area, and then click OK.
  11. Exit the Registry Editor.
 
   
 
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  FaultWire Staff
Posted: 25-Oct-2010 		 
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Update the Software
8
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Check if a newer version of the software is available, and if so, download and install the update.
 
   
 
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  FaultWire Staff
Posted: 25-Oct-2010 		 
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  Vendor Summary  
     
 
Vendor
   Microsoft Corporation (more info...)
Microsoft Corporation Logo
Phone
 1-425-882-8080
1-800-642-7676
Web
 Global
USA
Assistance
 Support
 
   
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  Notes  
     
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Last update: 09-Nov-2010 10:01 am