Error Connecting to name

If this connection has worked in the past:

• Redial the connection again and listen to any return flags such as busy or endless rings for a clue to the problem.
• Confirm your phone line is working (i.e. you get dial-tone).
• Check that the modem is properly connected to the phone line.

If this is the first time:

• Check that the modem connected to a working phone line.
• Confirm the phone number is correct. For non-local numbers (in North-America) you will need to include a 1 and the area code prefix.
  

If using a VPN confirm the host name or IP address is correct and try again.

To view the properties of a connection, right-click the connection, click Properties, and review the information on the General tab.

Your Firewall may be the cause of the network access problems. While not ideal, you might want to temporally disable the Firewall to see if the problem goes away. If a disabled Firewall does not fix it, re-enable the firewall.

If the Firewall is blocking your network access, you'll need to check with the vendor's Firewall instructions on how to allow local network access.

The Firewall is an important part of the system security and it should not be left disabled!

If you are using the Windows Firewall, you can change its settings by going to the Control Panel. For XP, just select the Firewall. For Windows 7 and Vista, in the Control Panel, select System and Security, then Firewall.

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