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Windows XP Solutions
     
 

Error Connecting to name

Dialing Error 678: The remote computer did...

 
  Description  
     
 

The remote system did not respond when attempting to connect.  The phone connection may have failed or the local or remote modem is busy or overloaded.

 
 
   
  Sample Dialog  
 
Error Connecting to <em>name</em> screen shot
 
 
Dialog may appear differently depending on XP style options and where it occurs.
 
   
  Key Facts  
 
         
Full Title
  Error Connecting to name  

 
Body Text
  Dialing number

Error 678: The remote computer did not respond. For further assistance, click More Info or search Help and Support Center for this error number. 

 
Typical location
  C:\WINDOWS\system32\

 
Issued By
  rasautou.exe

 
OS
  Windows XP

occurance meter
 
Type
  error 

   
Vendor
  Microsoft Corporation    
 
   
  Solutions and Fixes  
     
 
  Date votes Ratings
Verify VPN Settings
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If using a VPN confirm the host name or IP address is correct and try again.

To view the properties of a connection, right-click the connection, click Properties, and review the information on the General tab.

 
   
 
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  FaultWire Staff
Posted: 2-Jan-2011
 
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Redial Again
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If this connection has worked in the past:

  • Redial the connection again and listen to any return flags such as busy or endless rings for a clue to the problem.
  • Confirm your phone line is working (i.e. you get dial-tone).
  • Check that the modem is properly connected to the phone line.

If this is the first time:

  • Check that the modem connected to a working phone line.
  • Confirm the phone number is correct. For non-local numbers (in North-America) you will need to include a 1 and the area code prefix.
 
   
 
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  FaultWire Staff
Posted: 2-Jan-2011
 
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Enable Access Through Firewall
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Your Firewall may be the cause of the network access problems. While not ideal, you might want to temporally disable the Firewall to see if the problem goes away. If a disabled Firewall does not fix it, re-enable the firewall.

If the Firewall is blocking your network access, you'll need to check with the vendor's Firewall instructions on how to allow local network access.

The Firewall is an important part of the system security and it should not be left disabled!

If you are using the Windows Firewall, you can change its settings by going to the Control Panel. For XP, just select the Firewall. For Windows 7 and Vista, in the Control Panel, select System and Security, then Firewall.



 
   
 
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  FaultWire Staff
Posted: 2-Jan-2011
 
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  Vendor Summary  
     
 
Vendor
  Microsoft Corporation (more info...)

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1-425-882-8080
1-800-642-7676

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Last update: 27-Dec-2011 4:47 pm