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Windows XP Solutions
     
 

Error Connecting to service

Opening port... Error 797: A connection to the...

 
  Description  
     
 

When attempting to connect to a remote computer, the modem was likely missing.

 
 
   
  Sample Dialog  
 
Error Connecting to <em>service</em> screen shot
 
 
Dialog may appear differently depending on XP style options and where it occurs.
 
   
  Key Facts  
 
         
Full Title
  Error Connecting to service  

 
Body Text
  Opening port...

Error 797: A connection to the remote computer could not be established because the modem was not found or was busy. For further assistance, click More Info or search Help and Support Center for this error number. 

 
Typical location
  C:\WINDOWS\

 
Issued By
  explorer.exe

 
OS
  Windows XP

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Type
  error 

   
Vendor
  Microsoft Corporation    
 
   
  Solutions and Fixes  
     
 
Switch Modem Port
6
    Add    Flag
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With updates to XP SP2 and later, devices, such as the modem on COM3 and COM4 may be removed.

If possible, switch the modem hardware to use COM1 or COM2 and re-install the modem drivers. An updated modem driver (if available) may also correct this condition.

 
   
 
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  FaultWire Staff
Posted: 26-Sep-2011
 
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  Vendor Summary  
     
 
Vendor
  Microsoft Corporation (more info...)

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Phone
1-425-882-8080
1-800-642-7676

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  Notes  
     
  While we believe this information up to date and accurate, FAQware is not responsible for any inaccuracies. If you find something that is out of date or inaccurate, please let us know at so we can correct it.  
 
Last update: 26-Sep-2011 9:39 am