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Windows XP Solutions

FTP Folder Error

An error occurred creating a new folder on the...


The location where you are attempting to create the folder does not allow new folders to be created because of the permissions set.

  Sample Dialog  
FTP Folder Error screen shot
Dialog may appear differently depending on XP style options and where it occurs.
  Key Facts  
Full Title
  FTP Folder Error 

Body Text
  An error occurred creating a new folder on the FTP Server.

Details: 550 Can't create directory: Permission denied 

Typical location

Issued By

  Windows XP

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  Microsoft Corporation    
  Solutions and Fixes  
Change Permissions on Server
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First, this requires remote server access, and assumes a Windows server. If your server is Linux, you will need to use a Linux remote access and change the folder or file permissions using CHMOD.

To change permissions or a file or folder perform the following steps:

  1. In Explorer, right-click on the folder name or file name and select Properties.
  2. Click on the Security Tab.
  3. In the Groups or user names box, select the group that fits. For example Administrators. For remote access it will NOT be Administrators, but the program that provides FTP or Web services.

    solution1 screen
  4. Click on the Advanced button.
  5. Select the Group or Users who you wish to change the permissions. You may need to be an Administrator to make these changes.
    solution 2 screen
  6. Click on Edit button.
  7. Another almost identical screen appears with a few additional options (not shown). Click the Edit button again. Now you can actually make the changes necessary!
    solution 3 screen
  8. In the lower Permissions for SYSTEM box, change the permissions. For example, to provide full control, make sure a checkmark appears in the Allow column for Full Control and remove checkmarks in the Deny column if present.
  9. With the permissions set correctly, click on Ok .
  10. Within some folders (but not all) you'll get a warning message. Be sure to click Yes or your changes will be discarded!
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  FaultWire Staff
Posted: 1-Nov-2011
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Last update: 01-Nov-2011 5:28 pm