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Internet Connection Error
Your request cannot be completed because the...
Description
When a program is attempting to access the Internet, it was blocked and/or unsuccessful in reaching the intended connection. If this only occurs when running a specific program, the program may be attempting to check for updates, but is blocked (perhaps by a firewall) or has an internal bug such as trying to access a connection that doesn't exist.
Sample Dialog
Dialog may appear differently depending on XP style options and where it occurs.
Key Facts
Full Title
Internet Connection Error
Body Text
Your request cannot be completed because the service could not be found or did not respond. The service might be experiencing technical difficulties, or you may need to adjust your network settings.
Check if a newer version of the software is available, and if so, download and install the update.
FaultWire Staff Posted: 5-Jan-2011
Enable Access Through Firewall
6
Your Firewall may be the cause of the network access problems. While not ideal, you might want to temporally disable the Firewall to see if the problem goes away. If a disabled Firewall does not fix it, re-enable the firewall.
If the Firewall is blocking your network access, you'll need to check with the vendor's Firewall instructions on how to allow local network access.
The Firewall is an important part of the system security and it should not be left disabled!
If you are using the Windows Firewall, you can change its settings by going to the Control Panel. For XP, just select the Firewall. For Windows 7 and Vista, in the Control Panel, select System and Security, then Firewall.
FaultWire Staff Posted: 5-Jan-2011
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