The remote desktop operation could not successfully connect, either due an issue or options at the server or a communications problem.
This assumes you have already set up remote desktop. If not, do an Internet search for "Remote Desktop setup" for instructions on setting up remote desktop.
On the remote computer,select Control Panel, then System. Click on the Remote tab.
In the Remote Desktop section, go to the option "Allow users to connect remotely to the computer".
If already on, turn the option off and click Apply. Then click the option back on, and press OK.
Your Firewall might be blocking access. While we don't recommend turning off the Firewall, you might check to see if the Firewall vendor has other options or perhaps a lower security setting.
To avoid conflicts you should avoid using two different firewalls at the same time. Most third-party firewalls automatically disable the Windows firewall when installed to avoid problems.
To access the Windows Firewall:
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