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Remote Desktop Disconnected
This computer can't connect to the remote...
Description
The remote desktop operation could not successfully connect, either due an issue or options at the server or a communications problem.
Sample Dialog
Dialog may appear differently depending on XP style options and where it occurs.
Key Facts
Full Title
Remote Desktop Disconnected
Body Text
This computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator.
This assumes you have already set up remote desktop. If not, do an Internet search for "Remote Desktop setup" for instructions on setting up remote desktop.
Clear Issues and Reset Remote
8
Confirm the remote computer is on, and not hung or awating some input. You can also try and reset the remote computer.
FaultWire Staff Posted: 18-Aug-2009
Set Remote Desktop Option
8
On the remote computer,select Control Panel, then System. Click on the Remote tab.
In the Remote Desktop section, go to the option "Allow users to connect remotely to the computer".
If the option is off, set on and click on OK.
If already on, turn the option off and click Apply. Then click the option back on, and press OK.
FaultWire Staff Posted: 14-Sep-2009
Remove Firewall Blocking
6
Your Firewall might be blocking access. While we don't recommend turning off the Firewall, you might check to see if the Firewall vendor has other options or perhaps a lower security setting.
To avoid conflicts you should avoid using two different firewalls at the same time. Most third-party firewalls automatically disable the Windows firewall when installed to avoid problems.
To access the Windows Firewall:
Select Start, Control Panel.
If in Vista Classic View or XP, select Security Center.
If using Vista non-Classic view, select Security, then Security Center.
If using Windows 7, select System and Security, then Windows Firewall.
At this point you can view the Windows Firewall status. To change settings:
If pre-Windows 7 in the left pane, select Windows Firewall.
If using Windows 7, no additional action is needed.
The left pane has options to enable or disable the Windows Firewall or to allow a specific program through the firewall.
FaultWire Staff Posted: 8-Oct-2008
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