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Move applications, files and settings from one PC to another. Handles Windows upgrades too, even XP 32-bit to Windows 7 64-bit!
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Windows XP Solutions
     
 

Remote Desktop Disconnected

This computer can't connect to the remote...

 
  Description  
     
 

The remote desktop operation could not successfully connect, either due an issue or options at the server or a communications problem.

 
 
   
  Sample Dialog  
 
Remote Desktop Disconnected screen shot
 
 
Dialog may appear differently depending on XP style options and where it occurs.
 
   
  Key Facts  
 
         
Full Title
  Remote Desktop Disconnected 

 
Body Text
  This computer can't connect to the remote computer.

Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. 

 
Typical location
  C:\WINDOWS\system32\

 
Issued By
  mstsc.exe

 
OS
  Windows XP

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Type
  error 

   
Vendor
  Microsoft Corporation    
 
   
  Solutions and Fixes  
     
 

This assumes you have already set up remote desktop. If not, do an Internet search for "Remote Desktop setup" for instructions on setting up remote desktop.

  date Votes Ratings
Set Remote Desktop Option
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On the remote computer,select Control Panel, then System.  Click on the Remote tab.

 

In the Remote Desktop section, go to the option "Allow users to connect remotely to the computer".

  • If the option is off, set on and click on OK.
  • If already on, turn the option off and click Apply.  Then click the option back on, and press OK.

 
   
 
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  FaultWire Staff
Posted: 14-Sep-2009
 
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Clear Issues and Reset Remote
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Confirm the remote computer is on, and not hung or awating some input. You can also try and reset the remote computer.
 
   
 
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  FaultWire Staff
Posted: 18-Aug-2009
 
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Remove Firewall Blocking
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Your Firewall might be blocking access. While we don't recommend turning off the Firewall, you might check to see if the Firewall vendor has other options or perhaps a lower security setting.

To avoid conflicts you should avoid using two different firewalls at the same time. Most third-party firewalls automatically disable the Windows firewall when installed to avoid problems.

To access the Windows Firewall:

  1. Windows 8: Press - Windows key and X at the same time, then Control Panel.
    • Select Windows Firewall.

    Windows 7 and older - Select Start, Control Panel
    • If in Vista Classic View or XP, select Security Center.
    • If using Vista non-Classic view, select Security, then Security Center.
    • If using Windows 7, select System and Security, then Windows Firewall.

  2. At this point you can view the Windows Firewall status. To change settings:
    • If Windows Vista/XP in the left pane, select Windows Firewall.
    • If using Windows 8/7, no additional action is needed.

  3. The left pane has options to enable or disable the Windows Firewall or to allow a specific program through the firewall.
 
   
 
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  FaultWire Staff
Posted: 8-Oct-2008
 
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  Forum Help  
     
 
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Check out what others say about this issue and review or add your own comments and solutions!

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  Vendor Summary  
     
 
Vendor
  Microsoft Corporation (more info...)

Microsoft Corporation Logo
Phone
1-425-882-8080
1-800-642-7676

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Assistance
Support
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  Notes  
     
  While we believe this information up to date and accurate, FAQware is not responsible for any inaccuracies. If you find something that is out of date or inaccurate, please let us know at so we can correct it.  
 
Last update: 01-Oct-2009 3:45 pm