This error report includes: information regarding the condition of ConfigSafe V8 when the problem occurred; the operating system version and computer hardware in use; your Digital Product ID, which could be used to identify your license; and the Internet Protocol (IP) address of your computer.
We do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. However, the error report could contain customer-specific information such as data from open files. While this information could potentially be used to determine your identity, if present, it will not be used.
The data that we collect will only be used to fix the problem. If more information is available, we will tell you when you report the problem. This error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes.
While we believe this information up to date and accurate, FAQware is not responsible for any inaccuracies. If you find something that is out of date or inaccurate, please let us know at
so we can correct it.