The preference file needs to be deleted. With Chrome closed, open Explorer and navigate to the directory below and delete the preference file.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\
If this fails to solve the issue or you can't delete the file, it will be necessary to use the following steps:
Delete the preference file in the directory above. If you are unable to delete the preference file:
Go to the folder User Data above which contains the preference file. Rename User Data folder to something else, such as deleteMe or use any other random name so it doesn't affect next Chrome installation.
Install Google Chrome again.
The new installation will create a fresh folder User Data with a new uncorrupted Preference file (about 9KB).
Note: If you attempt a Chrome uninstall and reinstall without first removing the corrupt preference file, Chrome will attempt to re-use it and you'll continue to have the same problems. Getting rid of the preference file first is required to fix the problem permanently.
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