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Google Chrome

Your preferences file is corrupt or...

 
   
  Sample Dialog  
 
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  Key Facts  
 
         
Full Title
  Google Chrome 

 
Body Text
  Your preferences file is corrupt or invalid.

Google Chrome is unable to recover your settings. 

 
Typical location
  C:\Program Files (x86)\Google\Chrome\Application\

 
Issued By
  chrome.exe

 
OS
  Windows XP, 7

occurance meter
 
Type
  error 

   
Vendor
  Google Inc.    
 
   
  Solutions and Fixes  
     
 
Remove Chrome Preference File
9
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The preference file needs to be deleted. With Chrome closed, open Explorer and navigate to the directory below and delete the preference file.

Windows XP

C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\

Windows 7/Vista

%USERPROFILE%\AppData\Local\Google\Chrome\User Data

 

If this fails to solve the issue or you can't delete the file, it will be necessary to use the following steps:

  1. Uninstall Chrome.
  2. Delete the preference file in the directory above. If you are unable to delete the preference file:

    Go to the folder User Data above which contains the preference file. Rename User Data folder to something else, such as deleteMe or use any other random name so it doesn't affect next Chrome installation.
  3. Install Google Chrome again.
  4. The new installation will create a fresh folder User Data with a new uncorrupted Preference file (about 9KB).

Note: If you attempt a Chrome uninstall and reinstall without first removing the corrupt preference file, Chrome will attempt to re-use it and you'll continue to have the same problems. Getting rid of the preference file first is required to fix the problem permanently.

 
   
 
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  Jayden786
Posted: 25-Feb-2011
Solutions Created: 2
 
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  Vendor Summary  
     
 
Vendor
  Google Inc. (more info...)

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1-650-253-0000

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Last update: 27-Feb-2011 9:11 am