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Make sure that the CD/DVD tray is removed;...
Dialog may appear differently depending on Windows style options and where it occurs.
Make sure that the CD/DVD tray is removed; otherwise head cleaning cannot be performed. Click the Start button to clean the print head nozzles. Because cleaning consumes ink, only clean the print head when faint areas or gaps appear in your printout. Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. If a message appears on the printer's control panel display stating that ink is too low to perform a head cleaning, replace the appropriate ink cartridge and then try again.
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