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Application Solutions
     
 

Microsoft Office Outlook

Can't open this item. Outlook has already begun...

 
  Description  
     
 

The outgoing box may hold emails which are too large for Outlook to handle, and it generates this cryptic message.

 
 
   
  Sample Dialog  
 
Microsoft Office Outlook screen shot
 
 
Dialog may appear differently depending on Windows style options and where it occurs.
 
   
  Key Facts  
 
         
Full Title
  Microsoft Office Outlook 

 
Body Text
  Can't open this item. Outlook has already begun transmitting this message. 

 
Typical location
  C:\Program Files\Microsoft Office\OFFICE11\

 
Issued By
  OUTLOOK.EXE

 
OS
  Windows XP

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Type
  error 

   
Vendor
  Microsoft Corporation    
 
   
  Solutions and Fixes  
     
 
Remove Large Emails
7
    Add    Flag
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The following steps can help when Outlook is hung up on a large outgoing email:

  1. On the menu, select File, then Work Offline.

  2. On the menu bar select Tools, then Mailbox Cleanup.
  3. Click on the option Find items larger than and enter a large value, such as 5000 (for 5 MB, or use other large value that is appropriate).
  4. It may list multiple items. Focus on emails that the column "In Folder" shows for Outbox.

  5. It is likely the email in the outbox is the cause of the problem. Select the item(s) and right-click and select Delete. It will confirm you wish to delete the message, so select Yes.

  6. Exit the dialogs and on the menu, select File, then Work Offline to switch back online.

 
   
 
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  FaultWire Staff
Posted: 28-Jun-2011
 
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  Vendor Summary  
     
 
Vendor
  Microsoft Corporation (more info...)

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Phone
1-425-882-8080
1-800-642-7676

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Support
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  Notes  
     
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Last update: 28-Jun-2011 5:27 pm