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Application Solutions
     
 

Microsoft Office Word

Word cannot start the converter mswrd632. This...

 
  Description  
     
 

The converter mswrd632 is used to convert any .doc file that is not in Word .doc format. This would occur if the file was an old Word for Windows 6.0 or Word 97 file.  The converter was not found, causing this error.

 
 
   
  Sample Dialog  
 
Microsoft Office Word screen shot
 
 
Dialog may appear differently depending on Windows style options and where it occurs.
 
   
  Key Facts  
 
         
Full Title
  Microsoft Office Word 

 
Body Text
  Word cannot start the converter mswrd632.

This message can appear if:
The converter was not properly registered.
The converter was inadvertently deleted without removing the registry information.
The converter support files are corrupt.
The converter installation was removed and the uninstall tool did not finish clearing the registry settings.
The hard disk is damaged where the converter files were stored.
Usually, reinstalling the converter will overcome this problem. If the converter reports that it is already installed, first uninstall it so that the setup program can remove the files and registry settings.
If removing and reinstalling the converter is not successful, there may be a problem with a resource on the computer (for example, an executable file that is needed to properly register the converters on the computer has failed or stopped running). In this case, it is best to turn off the computer and start over. 

 
Typical location
  C:\Program Files\Microsoft Office\Office12\

 
Issued By
  WINWORD.EXE

 
OS
  Windows XP

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Type
  error 

   
Vendor
  Microsoft Corporation    
 
   
  Solutions and Fixes  
     
 
Get Valid Converter File
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If you have another installation of the same version of Word on another machine, you can get the converter and copy it to the problem machine. On both systems, the file is stored at:

C:\Program Files\Common Files\Microsoft Shared\TextConv\

Once the file is copied to the problem system in the same location, the error message should disappear when accessing the .doc file with Word.

Ideally, the source system should have an up-to date anti-virus scan and be a trusted system. This protects against a small chance the converter is infected.


 
   
 
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  FaultWire Staff
Posted: 29-Jun-2011
 
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  Vendor Summary  
     
 
Vendor
  Microsoft Corporation (more info...)

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Phone
1-425-882-8080
1-800-642-7676

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  Notes  
     
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Last update: 07-Aug-2011 10:25 am