spacer spacer spacer
 
 
  arrow Description
  arrow Sample Screen
  arrow Key Facts
  arrow Solutions
  arrow Forum Help
  arrow Technical Details
  arrow Vendor Summary
  arrow Research this Issue
  help Solutions Help
 
  RadarSync
Ensures you have the latest drivers and software updates to make your PC run better and safer.
box_image  
 
 
box_image
Partition Commander
Now it's easy for anyone to safely partition their hard drive! You can reclaim waste disk space, organize files, even add new OSes.
 
  Fix-It Utilities
Make your PC run like new! Includes Anti-Virus, Anti-Spyware, hardware diagnostics, registry fixer, and more!
box_image  
     
 
 
Fatal Error Solutions
     
 

A CRC check on the memory range has failed

STOP: 0x000000A2

 
  Description  
     
 

Typically while returning from a sleep state Windows validates the memory contents and found something changed that shouldn't have.

Some older versions of Windows will show the description as "MEMORY_IMAGE_CORRUPT"

This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.

 
   
  Sample Screen  
     
 

A problem has been detected and Windows has been shut down to prevent damage to your computer.

A CRC check on the memory range has failed

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x000000A2

Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further
assistance.

 
 
Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
 
   
  Key Facts  
     
 
Full Title
  A CRC check on the memory range has failed 

Stop Code
  0x000000A2 

Type
  Fatal 

occurance meter
Windows
  2000, XP, Vista, 2008, 7, 8

Vendor
  Microsoft Corporation
 
   
  Solutions and Fixes  
     
 
  Date Votes ratings
Check Memory
8
    Add    Flag
solution icon

You may have a defective memory. This is even more likely if it only occurs when the system is cold or hot, but not all the time. Use a memory tester to confirm if it is defective or if you have spare memory, try replacement.

Windows 7 and Vista include a Memory Test program when booting from the Windows Installation DVD. Step-by-step instructions with screen shots are available at Using System Restore on 7/Vista/2008 as part of System Recovery.

Several software products that also provide memory and video diagnostics includes Fix-It Utilities Professional and SystemSuite Professional. Other diagnostic products include Eurosoft's PC Check and Iolo's System Mechanic.

Additional Memory Solutions:

  • Confirm all the memory is of the same type and speed. Many motherboards only work correctly when the memory is installed with matched sets and matched speeds.
  • If you added or changed your memory just before this problem occurred, try reverting to the prior memory configuration to confirm it's the source of the problem.
  • Check that the memory is fully seated in the sockets. Memory sockets often have side latches that need to be upright to indicate the memory is correctly locked in place.
  • Confirm the memory resides in the correct slots on the motherboard. You'll need to refer to the motherboard manual to confirm this. There is little consistency, even within a single vendor. Some systems require that memory is installed as matched pairs, but not always adjacent to each other!
  • It's also possible the memory problem is on the video card, as they often contain additional memory. The video card should be tested and/or try a different video card to see if the problem goes away.
 
   
 
transparent
transparent
solves it indicator
risk indicator
effort indicator
 
  FaultWire Staff
Posted: 5-Oct-2008
 
Avatar
 
Get the Latest Updates
7
    Add    Flag
solution icon

Install the latest Windows software updates. Don't forget to check for non-critical updates too!

To manually get updates, open Internet Explorer (you can't use a non-Microsoft browser for updates).

For IE 8 and later: Click on Safety, then Windows Update. Follow the instructions.


 

For IE 7 and older: Click on Tools, then Windows Update. Follow the instructions.


 
   
 
transparent
transparent
solves it indicator
risk indicator
effort indicator
 
  FaultWire Staff
Posted: 5-Oct-2008
 
Avatar
 

Also see our list of common Fatal Error Solutions.

 
 
 
  Forum Help  
     
 
Forums on topic

Check out what others say about this issue and review or add your own comments and solutions!

Go to Forums on topic.
 
   
  Technical Details  
     
 
  technical details

corruption has been detected in the image of an executable file in memory.

After the Stop code will be 4 hex values: {Parameter 1, Parameter 2, Parameter 3, Parameter 4}.

Parameter 1 specifies the type of violation.

0x00000002 A table page check failure occurred.
0x00000003 The checksum for the range of memory listed is incorrect.

Parameter 2 specifies the page number.

Parameter 3 depends on the value of Parameter 1.

Parameter 4 depends on the value of Parameter 1.

 
   
  Vendor Summary  
     
 
Vendor
  Microsoft Corporation (more info...)

Microsoft Corporation Logo
Phone
1-425-882-8080
1-800-642-7676

Web
Main
USA

Assistance
Support
Downloads

 
     
    While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by non-Microsoft applications, drivers and hardware issues.  
   
  Research this Issue  
     
 
Getting search results...
 
     
  Notes  
     
  While we believe this information up to date and accurate, FAQware is not responsible for any inaccuracies. If you find something that is out of date or inaccurate, please let us know at so we can correct it.