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Description |
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Configuration information doesn't make sense for the power handling code, likely due to a BIOS problem. The BIOS is the source of configuration information. This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.
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Sample Screen |
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A problem has been detected and Windows has been shut down to prevent damage to your computer.
ACPI_DRIVER_INTERNAL If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x000000A3
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance. |
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Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown. |
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Key Facts |
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Full Title |
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ACPI_DRIVER_INTERNAL
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Stop Code |
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0x000000A3
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Type |
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Fatal
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Windows |
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2000, XP, Vista, 2008, 7, 8
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Vendor |
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Microsoft Corporation |
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Solutions and Fixes |
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Update the BIOS and BIOS Parameters |
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Check with the PC manufacturer if you're using the latest BIOS or not. If not, update to the current version.
A few of the manufacture's download or support links for a motherboard/BIOS update:
If the BIOS is current, it's possible bad BIOS parameters are causing the problem, especially if the memory or CPU settings are overclocked. The BIOS parameters are stored in CMOS memory. The best way to reset the BIOS parameters is to remove the CMOS battery. To do this:
- Unplug the PC, and open the case.
- Locate the battery on the motherboard - typically a silver coin cell.
- Remove the battery and note if the plus side is up or down, so you can reinstall it later the same way.
- Wait at least 1 minute and reinstall the battery.
- Attach power and power up. Typically a BIOS warning message will indicate CMOS was corrupted or changed and it may require you to go into the BIOS setup to set the time and date.
- Proceed to boot Windows and see if this fixes the issue.
Some BIOSes have options to enable/disable caching and/or shadowing. If the options are available, disable caching and shadowing. Most newer (2005+) systems do not have these options. There are many BIOS makers and customized versions of the BIOS, so you may have to enter BIOS setup and look a bit to find these options. Typically you press a key like Esc, Del, F1, or F2 before Windows starts (almost right after you reboot) to enter BIOS setup. Consult your computer manual for details. The setup key can also be found in our BIOS access list. |
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FaultWire Staff
Posted: 5-Oct-2008 |
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Also see our list of common Fatal Error Solutions. |
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Forum Help |
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Check out what others say about this issue and review or add your own comments and solutions!
Go to Forums on topic. |
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Technical Details |
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 the Advanced Configuration and Power Interface (ACPI) driver detected an internal inconsistency. |
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Vendor Summary |
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While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by
non-Microsoft applications, drivers and hardware issues. |
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Research this Issue |
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Notes |
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While we believe this information up to date and accurate, FAQware is not responsible for any inaccuracies. If you find something that is out of date or inaccurate, please let us know at
so we can correct it. |
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