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Disable or uninstall any anti-virus, disk...
STOP: 0x00000023
Description
A problem occurred in the FAT/FAT32 file system driver or the data it attempted to read is damaged. This driver is used to read and write all drives that use the FAT or FAT32 format (but not NTFS).
Some versions of Windows may show the description as "FAT_FILE_SYSTEM".
This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.
Sample Screen
A problem has been detected and Windows has been shut down to prevent damage to your computer.
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP: 0x00000023
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
Key Facts
Full Title
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
The hard disk or disk controller may be failing and creating errors or problems that the driver cannot handle.
Check that the cabling is plugged in securely, and if using SCSI drives, make sure the drive cables are terminated properly. You might remove the drive and test it non-destructively on another system. Also note if the system works either when first turned on (i.e. cold) or if it requires the system to be on for a while (i.e. hot). This is an excellent clue that you have a thermal hardware problem.
FaultWire Staff Posted: 3-Dec-2009
Fix Data Corruption
9
Data and/or file structures on the drive may be corrupt. Run the check disk program or other disk validation and repair utility on the drive. To do this:
Open Explorer or My Computer (Press Windows+E).
In the right pane, right-click on the drive you want to validate and select Properties.
Select the Tools tab.
Under Error-checking, click on "Check Now".
In the next dialog, make sure the option "Automatically fix file system errors" is checked. If you want a more complete validation and repair check the option "Scan for and attempt recovery of bad sectors" (although this takes considerably longer to complete).
Click on Start.
Several software products that offer an extensive range of disk diagnostics includes Fix-It Utilities Professional and SystemSuite Professional. Other diagnostic products include Eurosoft's PC Check and Iolo's System Mechanic.
FaultWire Staff Posted: 5-Oct-2008
Fix Drive Contents
10
If you remove a storage device while in use, this error can occur. For example, removing a USB storage stick or a SATA drive while it is being written to can bring up this error. With luck, rebooting should clear the problem, although the storage device may be corrupt. It's wise to run the Check disk program on the drive before trusting the data. To do this:
Open Explorer or My Computer (Press Windows+E).
In the right pane, right-click on the drive you want to validate and select Properties.
Select the Tools tab.
Under Error-checking, click on "Check Now".
In the next dialog, make sure the option "Automatically fix file system errors" is checked. If you want a more complete validation and repair check the option "Scan for and attempt recovery of bad sectors" (although this takes considerably longer to complete).
Click on Start.
FaultWire Staff Posted: 5-Oct-2008
Add More Memory
8
The operating system or application may have run out of usable memory.
Adding additional memory may solve this problem. This is especially true if your system is configured for a minimal amount of memory for Windows.
FaultWire Staff Posted: 5-Oct-2008
Get the Latest Drivers
7
Check if you are using the latest hardware drivers, especially the chipset and video drivers. Older drivers are a common contributor to BSoD issues.
You can use a product like Driver Genius or Radar Sync to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.
While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by
non-Microsoft applications, drivers and hardware issues.
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Notes
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