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Fatal Error Solutions
     
 

KERNEL_MODE_EXCEPTION_NOT_HANDLED

STOP: 0x1000008E

 
  Description  
     
 

The processor identified a problem, but Windows was unable to deal with it.

This problem can appear when one of these issues occurs:

  • Low disk space in the primary system drive
  • A driver bug (which may be identified in the message).
  • Video adapter problems
  • A BIOS bug
  • BIOS caching or shadowing

This is the same issue as Stop code 0x0000008E.

This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.

 
   
  Sample Screen  
     
 

A problem has been detected and Windows has been shut down to prevent damage to your computer.

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x1000008E

Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further
assistance.

 
 
Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
 
   
  Key Facts  
     
 
Full Title
  KERNEL_MODE_EXCEPTION_NOT_HANDLED 

Stop Code
  0x1000008E 

Type
  Fatal 

occurance meter
Windows
  XP, Vista, 2008, 7, 8

Vendor
  Microsoft Corporation
 
   
  Solutions and Fixes  
     
 
  Date Votes ratings
Free Up Disk Space
9
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The system disk (typically C:) may be full. We recommend at least 1 GB of free disk space be left on the Windows system drive at all times. To get additional space:

  • Remove deleted files (right-click on the trash-bin and select Empty recycle bin)
  • Remove unneeded files, such as browser cached files.
  • Move files to another drive or media
  • Compress or Zip large files to take up less space
  • Transfer the system to a new larger drive

Several software products that can help clean and remove unneeded files are Fix-It Utilities Professional and SystemSuite Professional. If you need to move or copy a partition or entire drive, you could use Partition Commander or similar product.

 
   
 
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  FaultWire Staff
Posted: 5-Oct-2008
 
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Get the Latest Drivers
6
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Check if you are using the latest hardware drivers, especially the chipset and video drivers. Older drivers are a common contributor to BSoD issues.

You can use a product like Driver Genius or Radar Sync to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.

A some of the most popular driver download sites:

 
   
 
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  FaultWire Staff
Posted: 5-Oct-2008
 
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Uninstall the Last Install
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If you can get the system up for more than a few minutes or can use safe mode, try removing the last installed software application or driver.

For removal of an application (Windows 8+)

  1. Press the Windows Key and X together, then  Control Panel, then Programs and Features.
  2. Select the software to uninstall and select Uninstall.

 For removal of an application (Windows 7 & Vista):

  1. Click on Start, Control Panel, then Programs and Features.
  2. Select the software to uninstall and select Uninstall.

For removal of an application (Windows XP):

  1. Click on Start, Control Panel, then Add or Remove Programs.
  2. Select the software to uninstall and select Remove.

To disable a driver:

  1. Bring up the system information dialog:

    On the keyboard, press the Windows key + Pause/Break.

       or

    Select Start, right click Computer and on the drop-down, select Properties.

  2. Click on the left side option Advanced system settings (7/Vista only).
  3. In System Properties, select the Hardware tab, then click on Device Manager button.
  4. Find the hardware/driver of interest (you may need to expand a choice at the "plus" graphic) and double click the choice.
  5. Select the Driver tab. Here you can perform a number of actions such as update the driver, roll Back the driver to an older version, disable or uninstall the driver.
  6. Click OK to exit, then close the Device Manager and other previously opened dialogs.
 
   
 
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  FaultWire Staff
Posted: 5-Oct-2008
 
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Replace Video Adapter
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Change the video adapter to another type. It may be incompatible or have a bug in the firmware.
 
   
 
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  FaultWire Staff
Posted: 2-Sep-2009
 
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Update the BIOS and BIOS Parameters
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Check with the PC manufacturer if you're using the latest BIOS or not. If not, update to the current version.

A few of the manufacture's download or support links for a motherboard/BIOS update:

    If the BIOS is current, it's possible bad BIOS parameters are causing the problem, especially if the memory or CPU settings are overclocked. The BIOS parameters are stored in CMOS memory. The best way to reset the BIOS parameters is to remove the CMOS battery. To do this:

    1. Unplug the PC, and open the case.
    2. Locate the battery on the motherboard - typically a silver coin cell.
    3. Remove the battery and note if the plus side is up or down, so you can reinstall it later the same way.
    4. Wait at least 1 minute and reinstall the battery.
    5. Attach power and power up. Typically a BIOS warning message will indicate CMOS was corrupted or changed and it may require you to go into the BIOS setup to set the time and date.
    6. Proceed to boot Windows and see if this fixes the issue.

    Some BIOSes have options to enable/disable caching and/or shadowing. If the options are available, disable caching and shadowing. Most newer (2005+) systems do not have these options. There are many BIOS makers and customized versions of the BIOS, so you may have to enter BIOS setup and look a bit to find these options. Typically you press a key like Esc, Del, F1, or F2 before Windows starts (almost right after you reboot) to enter BIOS setup. Consult your computer manual for details. The setup key can also be found in our BIOS access list.

     
       
     
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      FaultWire Staff
    Posted: 5-Oct-2008
     
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    Also see our list of common Fatal Error Solutions.

     
     
     
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    Check out what others say about this issue and review or add your own comments and solutions!

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      Technical Details  
         
     
      technical details

    A kernel-mode application generated an exception which the Windows error handler did not handle.

    After the Stop code will be 4 hex values: {Parameter 1, Parameter 2, Parameter 3, Parameter 4}.

    Parameter 1 specifies the exception code that was not handled.

    0x00000002 An unaligned data reference was encountered.
    0x00000003 A breakpoint or ASSERT was encountered when no kernel debugger was attached to the system.
    0x00000005 A memory access violation occurred.

    Parameter 2 specifies the address where the exception occurred.

    Parameter 3 specifies the trap frame.

    Parameter 4 is not defined.

     
       
      Vendor Summary  
         
     
    Vendor
      Microsoft Corporation (more info...)

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        While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by non-Microsoft applications, drivers and hardware issues.  
       
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