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Fatal Error Solutions


STOP: 0x0000008F


The Plug and Play (PnP) manager could not be initialized.

The Plug and Play manager is used to handle adding hardware to your system like printers, USB devices, etc. If it does not start up, you may not have access to some of your peripherals.

This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.

  Sample Screen  

A problem has been detected and Windows has been shut down to prevent damage to your computer.


If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000008F

Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further

Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
  Key Facts  
Full Title

Stop Code


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  2000, XP, Vista, 2008, 7, 8

  Microsoft Corporation
  Solutions and Fixes  
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Get the Latest Drivers
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Check if you are using the latest hardware drivers, especially the chipset and video drivers. Older drivers are a common contributor to BSoD issues.

You can use a product like Driver Genius or Radar Sync to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.

A some of the most popular driver download sites:

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  FaultWire Staff
Posted: 5-Oct-2008
Uninstall the Last Install
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If you can get the system up for more than a few minutes or can use safe mode, try removing the last installed software application or driver.

For removal of an application (Windows 8+)

  1. Press the Windows Key and X together, then  Control Panel, then Programs and Features.
  2. Select the software to uninstall and select Uninstall.

 For removal of an application (Windows 7 & Vista):

  1. Click on Start, Control Panel, then Programs and Features.
  2. Select the software to uninstall and select Uninstall.

For removal of an application (Windows XP):

  1. Click on Start, Control Panel, then Add or Remove Programs.
  2. Select the software to uninstall and select Remove.

To disable a driver:

  1. Bring up the system information dialog:

    On the keyboard, press the Windows key + Pause/Break.


    Select Start, right click Computer and on the drop-down, select Properties.

  2. Click on the left side option Advanced system settings (7/Vista only).
  3. In System Properties, select the Hardware tab, then click on Device Manager button.
  4. Find the hardware/driver of interest (you may need to expand a choice at the "plus" graphic) and double click the choice.
  5. Select the Driver tab. Here you can perform a number of actions such as update the driver, roll Back the driver to an older version, disable or uninstall the driver.
  6. Click OK to exit, then close the Device Manager and other previously opened dialogs.
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  FaultWire Staff
Posted: 5-Oct-2008
Update the BIOS and BIOS Parameters
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Check with the PC manufacturer if you're using the latest BIOS or not. If not, update to the current version.

A few of the manufacture's download or support links for a motherboard/BIOS update:

    If the BIOS is current, it's possible bad BIOS parameters are causing the problem, especially if the memory or CPU settings are overclocked. The BIOS parameters are stored in CMOS memory. The best way to reset the BIOS parameters is to remove the CMOS battery. To do this:

    1. Unplug the PC, and open the case.
    2. Locate the battery on the motherboard - typically a silver coin cell.
    3. Remove the battery and note if the plus side is up or down, so you can reinstall it later the same way.
    4. Wait at least 1 minute and reinstall the battery.
    5. Attach power and power up. Typically a BIOS warning message will indicate CMOS was corrupted or changed and it may require you to go into the BIOS setup to set the time and date.
    6. Proceed to boot Windows and see if this fixes the issue.

    Some BIOSes have options to enable/disable caching and/or shadowing. If the options are available, disable caching and shadowing. Most newer (2005+) systems do not have these options. There are many BIOS makers and customized versions of the BIOS, so you may have to enter BIOS setup and look a bit to find these options. Typically you press a key like Esc, Del, F1, or F2 before Windows starts (almost right after you reboot) to enter BIOS setup. Consult your computer manual for details. The setup key can also be found in our BIOS access list.

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      FaultWire Staff
    Posted: 5-Oct-2008

    Also see our list of common Fatal Error Solutions.

      Forum Help  
    Forums on topic

    Check out what others say about this issue and review or add your own comments and solutions!

    Go to Forums on topic.
      Technical Details  
      technical details

    An error occurred during Phase 0 initialization of the kernel-mode PnP manager.

      Vendor Summary  
      Microsoft Corporation (more info...)

    Microsoft Corporation Logo



        While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by non-Microsoft applications, drivers and hardware issues.  
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