Fix-It Utilities Make your PC run like new! Includes Anti-Virus, Anti-Spyware, hardware diagnostics, registry fixer, and more!
RadarSync Ensures you have the latest drivers and software updates to make your PC run better and safer.
Partition Commander Now it's easy for anyone to safely partition their hard drive! You can reclaim waste disk space, organize files, even add new OSes.
Windows startup failed.
This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
*** STOP: 0x0000006B
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
If you had changed, added or removed hard drives, or changed or removed drive cabling, likely something is wrong. Recheck that the drives are properly installed and the cabling has not changed. Switching cables to different motherboard connectors or changing the master/slave drive jumpers (on old ATA drives) can cause this problem. In some systems, the cables were not plugged into the drive or motherboard securely and may have worked loose. Reseat all drive connectors.
It's also possible a hard drive is failing. Use a system diagnostic to validate the drive or swap to another hard disk.
Use the Windows RE (Repair Environment) under Window 7/Vista to repair and replace missing or damaged files. For XP users, you can re-install XP without erasing applications or settings, or use the XP Recovery Console to fix some problems. Pick the OS solution below.
You'll need the Windows installation DVD. Note that many OEM manufactures leave out the installation DVD, which has to be purchased separately, or they only include a limited restore DVD that just erases the system and starts over (often a poor choice). All retail copies of Windows include this bootable DVD.
Insert the Windows DVD and reboot the system. Assuming the BIOS defaults to booting from the DVD (usually the default) then select the language. Next click on Repair your computer. A list of Windows installations should appear. Select your installation (typically there will only be one).
A list of recovery options will appear including an automatic repair function, restore from a previous system restore point, restore the computer from a backup (assuming one is available), run the memory diagnostic tool, or go to a command prompt (for advanced users).
While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by
non-Microsoft applications, drivers and hardware issues.
Research this Issue
Getting search results...
While we believe this information up to date and accurate, FAQware is not responsible for any inaccuracies. If you find something that is out of date or inaccurate, please let us know at
so we can correct it.