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Remove any recently installed software...

STOP: 0x0000003F

Description

The system is out of memory, due to a device driver requesting more memory than is available.

This issue may appear on some older Windows versions as "NO_MORE_SYSTEM_PTES".

This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.

Sample Screen

A problem has been detected and Windows has been shut down to prevent damage to your computer.

Remove any recently installed software including backup
utilities or disk-intensive applications.

If you need to use Safe Mode to remove or disable components,
restart your computer, press F8 to select Advanced Startup
Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000003F

Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further
assistance.

Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.

Key Facts

Full Title		Remove any recently installed software including backup utilities or disk-intensive applications. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Stop Code		0x0000003F
Type		Fatal
Windows		2000, XP, Vista, 2008, 7, 8
Vendor		Microsoft Corporation

Solutions and Fixes

Run Fewer Programs

Use fewer programs at the same time, especially memory intensive ones like backup and video applications.

FaultWire Staff
Posted: 2-Sep-2009

Add More Memory

The operating system or application may have run out of usable memory.

Adding additional memory may solve this problem. This is especially true if your system is configured for a minimal amount of memory for Windows.

FaultWire Staff
Posted: 5-Oct-2008

Also see our list of common Fatal Error Solutions.

Forum Help

Check out what others say about this issue and review or add your own comments and solutions!

Go to Forums on topic.

Technical Details

The system has performed too many I/O actions. This has resulted in fragmented system page table entries (PTE).

After the Stop code will be 4 hex values: {Parameter 1, Parameter 2, Parameter 3, Parameter 4}.

Parameter 1 is 0 if system expansion PTE type, or is 1 if nonpaged pool expansion PTE type.

Parameter 2 specifies the size of memory the request.

Parameter 3 specifies the total free system PTEs.

Parameter 4 specifies the total system PTEs.

Vendor Summary

Vendor		Microsoft Corporation (more info...)
Phone		1-425-882-8080 1-800-642-7676
Web		Main USA
Assistance		Support

While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by non-Microsoft applications, drivers and hardware issues.

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Notes

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