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SESSION_HAS_VALID_POOL_ON_EXIT
STOP: 0x000000AB
Description
A system device driver or video device driver has a bug.
This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.
Sample Screen
A problem has been detected and Windows has been shut down to prevent damage to your computer.
SESSION_HAS_VALID_POOL_ON_EXIT
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x000000AB
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
Microsoft has identified a problem with the OSes listed below that require updating to the current service pack to fix this issue:
For Windows Server 2003 Terminal Server pre-SP2, download and install the current service pack (Microsoft articles: 901150 and 907242).
FaultWire Staff Posted: 5-Oct-2008
Get the Latest Drivers
7
Check if you are using the latest hardware drivers, especially the chipset and video drivers. Older drivers are a common contributor to BSoD issues.
You can use a product like Driver Genius or Radar Sync to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.
Check these specific drivers: win32k.sys (Windows manager), atmfd.dll (Adobe Type Manager), rdpdd.dll (Remote Desktop Protocol Display Driver) and the video device driver.
FaultWire Staff Posted: 5-Oct-2008
Fix Video Problems
7
Check if you are using the latest video device driver and that the driver is correctly matched to the video adapter model.
You can use a product like Driver Genius or Radar Sync to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.
A some of the most popular video driver download sites:
While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by
non-Microsoft applications, drivers and hardware issues.
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Notes
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