spacer spacer spacer
  arrow Description
  arrow Sample Screen
  arrow Key Facts
  arrow Solutions
  arrow Forum Help
  arrow Vendor Summary
  arrow Research this Issue
  help Solutions Help
Ensures you have the latest drivers and software updates to make your PC run better and safer.
  Partition Commander
Now it's easy for anyone to safely partition their hard drive! You can reclaim waste disk space, organize files, even add new OSes.
Fix-It Utilities
Make your PC run like new! Includes Anti-Virus, Anti-Spyware, hardware diagnostics, registry fixer, and more!
Fatal Error Solutions

The kernel has detected an inconsistency in...

STOP: 0x00000118


There may be a system bug or problem with hardware.

Some versions of Windows may show the description as "NTHV_GUEST_ERROR".

This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.

  Sample Screen  

A problem has been detected and Windows has been shut down to prevent damage to your computer.

The kernel has detected an inconsistency in hypervisor enlightened operation.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x00000118

Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further

Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
  Key Facts  
Full Title
  The kernel has detected an inconsistency in hypervisor enlightened operation. 

Stop Code


occurance meter
  Vista, 2008, 7, 8

  Microsoft Corporation
  Solutions and Fixes  
  date Votes Ratings
Get the Latest Updates
    Add    Flag
solution icon

Install the latest Windows software updates. Don't forget to check for non-critical updates too!

To manually get updates, open Internet Explorer (you can't use a non-Microsoft browser for updates).

For IE 8 and later: Click on Safety, then Windows Update. Follow the instructions.


For IE 7 and older: Click on Tools, then Windows Update. Follow the instructions.

solves it indicator
risk indicator
effort indicator
  FaultWire Staff
Posted: 5-Oct-2008
Fix Defective Hardware
    Add    Flag
solution icon

Confirm the hardware is working correctly using a hardware diagnostic program. If you suspect a specific hardware item, such as memory stick or video card, try replacing it with known good hardware.

Don't overlook the possibility that hardware was not installed correctly, especially anything you installed just prior to the problems starting. Make sure all cards and memory are securely seated in their slots. Verify disk drive cables are properly connected and are not loose.

Several software products that offer an extensive range of hardware diagnostics includes Fix-It Utilities Professional and SystemSuite Professional. Other diagnostic products include Eurosoft's PC Check and Iolo's System Mechanic.

solves it indicator
risk indicator
effort indicator
  FaultWire Staff
Posted: 5-Oct-2008

Also see our list of common Fatal Error Solutions.

  Forum Help  
Forums on topic

Check out what others say about this issue and review or add your own comments and solutions!

Go to Forums on topic.
  Vendor Summary  
  Microsoft Corporation (more info...)

Microsoft Corporation Logo



    While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by non-Microsoft applications, drivers and hardware issues.  
  Research this Issue  
Getting search results...
  While we believe this information up to date and accurate, FAQware is not responsible for any inaccuracies. If you find something that is out of date or inaccurate, please let us know at so we can correct it.