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The video memory manager has encountered an...

STOP: 0x0000010E

Description

The video driver likely has a bug.

Some older versions of Windows may show the description as "VIDEO_MEMORY_MANAGEMENT_INTERNAL".

This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.

Sample Screen

A problem has been detected and Windows has been shut down to prevent damage to your computer.

The video memory manager has encountered an unexpected fatal error.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000010E

Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further
assistance.

Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.

Key Facts

Full Title		The video memory manager has encountered an unexpected fatal error.
Stop Code		0x0000010E
Type		Fatal
Windows		Vista, 2008, 7, 8
Vendor		Microsoft Corporation

Solutions and Fixes

Fix Video Problems

Check if you are using the latest video device driver and that the driver is correctly matched to the video adapter model.

You can use a product like Driver Genius or Radar Sync to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.

A some of the most popular video driver download sites:

Video Drivers: AMD/ATI, Intel, Nvida

FaultWire Staff
Posted: 5-Oct-2008

Get the Latest Updates

Install the latest Windows software updates. Don't forget to check for non-critical updates too!

To manually get updates, open Internet Explorer (you can't use a non-Microsoft browser for updates).

For IE 8 and later: Click on Safety, then Windows Update. Follow the instructions.

For IE 7 and older: Click on Tools, then Windows Update. Follow the instructions.

FaultWire Staff
Posted: 5-Oct-2008

Also see our list of common Fatal Error Solutions.

Forum Help

Check out what others say about this issue and review or add your own comments and solutions!

Go to Forums on topic.

Technical Details

The video memory manager has encountered a condition that it is unable to recover from.

After the Stop code will be a hex value: {Parameter 1}.

Parameter 1 specifies the cause of the issue.

0x00000001 An attempt was made to rotate a non-rotate range.

0x00000002 An attempt was made to destroy a non-empty process heap.

0x00000003 An attempt to unmap from an aperture segment failed.

0x00000004 A rotation in a must-succeed path failed.

0x00000005 A deferred command failed.

0x00000006 An attempt was made to reallocate resources for an allocation that was having its eviction canceled.

0x00000007 An invalid attempt was made to defer free usage.

0x00000008 The split direct memory access (DMA) buffer contains an invalid reference.

0x00000009 An attempt to evict an allocation failed.

0x0000000A An invalid attempt to use a pinned allocation was made.

0x0000000B A driver returned an invalid error code from BuildPagingBuffer.

0x0000000C A resource leak was detected in a segment.

0x0000000D A segment is being used improperly.

0x0000000E An attempt to map an allocation into an aperture segment failed.

0x0000000F A driver returned an invalid error code from AcquireSwizzlingRange.

0x00000010 A driver returned an invalid error code from ReleaseSwizzlingRange.

0x00000011 An invalid attempt to use an aperture segment was made.

0x00000012 A driver overflowed the provided DMA buffer.

0x00000013 A driver overflowed the provided private data buffer.

0x00000014 An attempt to purge all segments failed.

0x00000015 An attempt was made to free a virtual address descriptor (VAD) that was still in the rotated state

0x00000016 A driver broke the guaranteed DMA buffer model contract.

0x00000017 An unexpected system command failure occurred.

0x00000018 An attempt to release a pinned allocation's resource failed.

0x00000019 A driver failed to patch a DMA buffer.

0x0000001A The owner of a shared allocation was freed.

0x0000001B An attempt was made to release an aperture range that is still in use.

Vendor Summary

Vendor		Microsoft Corporation (more info...)
Phone		1-425-882-8080 1-800-642-7676
Web		Main USA
Assistance		Support

While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by non-Microsoft applications, drivers and hardware issues.

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Notes

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