spacer spacer spacer
  arrow Description
  arrow Sample Screen
  arrow Key Facts
  arrow Solutions
  arrow Forum Help
  arrow Technical Details
  arrow Vendor Summary
  arrow Research this Issue
  help Solutions Help
  PC Mover
Move applications, files and settings from one PC to another. Handles Windows upgrades too, even XP 32-bit to Windows 7 64-bit!
Never lose important data again! Automatic file backup for all your essential files.
  Fix-It Utilities
Make your PC run like new! Includes Anti-Virus, Anti-Spyware, hardware diagnostics, registry fixer, and more!
Fatal Error Solutions

The video memory manager has encountered an...

STOP: 0x0000010E


The video driver likely has a bug.

Some older versions of Windows may show the description as "VIDEO_MEMORY_MANAGEMENT_INTERNAL".

This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.

  Sample Screen  

A problem has been detected and Windows has been shut down to prevent damage to your computer.

The video memory manager has encountered an unexpected fatal error.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000010E

Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further

Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
  Key Facts  
Full Title
  The video memory manager has encountered an unexpected fatal error. 

Stop Code


occurance meter
  Vista, 2008, 7, 8

  Microsoft Corporation
  Solutions and Fixes  
  Date Votes ratings
Fix Video Problems
    Add    Flag
solution icon

Check if you are using the latest video device driver and that the driver is correctly matched to the video adapter model.

You can use a product like Driver Genius or Radar Sync to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.

A some of the most popular video driver download sites:

solves it indicator
risk indicator
effort indicator
  FaultWire Staff
Posted: 5-Oct-2008
Get the Latest Updates
    Add    Flag
solution icon

Install the latest Windows software updates. Don't forget to check for non-critical updates too!

To manually get updates, open Internet Explorer (you can't use a non-Microsoft browser for updates).

For IE 8 and later: Click on Safety, then Windows Update. Follow the instructions.


For IE 7 and older: Click on Tools, then Windows Update. Follow the instructions.

solves it indicator
risk indicator
effort indicator
  FaultWire Staff
Posted: 5-Oct-2008

Also see our list of common Fatal Error Solutions.

  Forum Help  
Forums on topic

Check out what others say about this issue and review or add your own comments and solutions!

Go to Forums on topic.
  Technical Details  
  technical details

The video memory manager has encountered a condition that it is unable to recover from.

After the Stop code will be a hex value: {Parameter 1}.

Parameter 1 specifies the cause of the issue.

0x00000001 An attempt was made to rotate a non-rotate range.
0x00000002 An attempt was made to destroy a non-empty process heap.
0x00000003 An attempt to unmap from an aperture segment failed.
0x00000004 A rotation in a must-succeed path failed.
0x00000005 A deferred command failed.
0x00000006 An attempt was made to reallocate resources for an allocation that was having its eviction canceled.
0x00000007 An invalid attempt was made to defer free usage.
0x00000008 The split direct memory access (DMA) buffer contains an invalid reference.
0x00000009 An attempt to evict an allocation failed.
0x0000000A An invalid attempt to use a pinned allocation was made.
0x0000000B A driver returned an invalid error code from BuildPagingBuffer.
0x0000000C A resource leak was detected in a segment.
0x0000000D A segment is being used improperly.
0x0000000E An attempt to map an allocation into an aperture segment failed.
0x0000000F A driver returned an invalid error code from AcquireSwizzlingRange.
0x00000010 A driver returned an invalid error code from ReleaseSwizzlingRange.
0x00000011 An invalid attempt to use an aperture segment was made.
0x00000012 A driver overflowed the provided DMA buffer.
0x00000013 A driver overflowed the provided private data buffer.
0x00000014 An attempt to purge all segments failed.
0x00000015 An attempt was made to free a virtual address descriptor (VAD) that was still in the rotated state
0x00000016 A driver broke the guaranteed DMA buffer model contract.
0x00000017 An unexpected system command failure occurred.
0x00000018 An attempt to release a pinned allocation's resource failed.
0x00000019 A driver failed to patch a DMA buffer.
0x0000001A The owner of a shared allocation was freed.
0x0000001B An attempt was made to release an aperture range that is still in use.
  Vendor Summary  
  Microsoft Corporation (more info...)

Microsoft Corporation Logo



    While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by non-Microsoft applications, drivers and hardware issues.  
  Research this Issue  
Getting search results...
  While we believe this information up to date and accurate, FAQware is not responsible for any inaccuracies. If you find something that is out of date or inaccurate, please let us know at so we can correct it.