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This bugcheck is caused by an unhandled...
STOP: 0x00000135
Description
A driver is filtering access to the registry and likely has a bug.
Filtering the registry might be done by a security product to prevent malware or viruses from infecting the system. At the same time, a registry filter it could also be used by malware, rootkits or viruses to hide from detection and/or prevent removal.
If this BSoD is the first of a number of different BSoD screens, it may be the problem corrupted the registry as well.
This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.
Sample Screen
A problem has been detected and Windows has been shut down to prevent damage to your computer.
This bugcheck is caused by an unhandled exception in a registry filtering driver.
Technical Information:
*** STOP: 0x00000135
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
Text may appear differently depending on where the error occurs.
Additional technical information (hex values) specific to a machine are not shown.
Key Facts
Full Title
This bugcheck is caused by an unhandled exception in a registry filtering driver.
If you are unable successfully boot into Windows because of the fatal error, Windows has an option to reload registry information from the last successful boot. To revert to the last successful boot:
Reboot the computer.
Near the end of the BIOS messages or graphic, but well before anything appears from Windows, press the F8 key. You may only have a few seconds to get the right spot to press F8 before it attempts to go into Windows. If the BIOS complains about a pressed key or asks you to go into BIOS setup, you've pressed F8 too soon (Don't go into BIOS setup).
When successful, you should see a black screen with white text "Windows Advanced Options". Use the up or down arrow keys to highlight Last Known Good Configuration and press Enter.
FaultWire Staff Posted: 5-Oct-2008
Remove Viruses and Malware
8
Using an Anti-Virus product with the latest pattern files, scan the system for viruses and malware. Often this is called a deep-scan where it looks at every file in the system.
Several software products that handle the detection and removal of Viruses and Malware include Avanquest's Fix-It Utilities Professional and SystemSuite Professional. Other commonly available Anti-virus products are available from Computer Associates, F-Secure, Kaspersky Labs, McAfee, Sophos, Symantec, Trend Micro and others.
FaultWire Staff Posted: 5-Oct-2008
Get the Latest Drivers
7
Check if you are using the latest hardware drivers, especially the chipset and video drivers. Older drivers are a common contributor to BSoD issues.
You can use a product like Driver Genius or Radar Sync to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.
If you can get the system up for more than a few minutes or can use safe mode, try removing the last installed software application or driver.
For removal of an application (Windows 7 & Vista):
Click on Start, Control Panel, then Programs and Features.
Select the software to uninstall and select Uninstall.
For removal of an application (Windows XP):
Click on Start, Control Panel, then Add or Remove Programs.
Select the software to uninstall and select Remove.
To disable a driver:
Bring up the system information dialog:
On the keyboard, press the Windows key + Pause/Break.
or
Select Start, right click Computer and on the drop-down, select Properties.
Click on the left side option Advanced system settings(7/Vista only).
In System Properties, select the Hardware tab, then click on Device Manager button.
Find the hardware/driver of interest (you may need to expand a choice at the "plus" graphic) and double click the choice.
Select the Driver tab. Here you can perform a number of actions such as update the driver, roll Back the driver to an older version, disable or uninstall the driver.
Click OK to exit, then close the Device Manager and other previously opened dialogs.
While BSoD fatal stop errors are identified by Microsoft Windows, they are often caused by
non-Microsoft applications, drivers and hardware issues.
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Notes
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