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Fatal Error Solutions
     
 
View information and solutions from fatal Windows issues often called Stop codes, Bug Checks or the Blue Screen of Death (BSoD). This category of errors is usually caused by hardware or device driver issues. These are often tricky to solve as the error only hints at the problem source rather than pinpointing what is wrong. For each issue, we've created a solution list of the best way to attack each issue and get it solved!  
sample bsod screens
 
 


You may encounter two types of fatal issues - the fatal blue screen or a "The system has recovered from a serious error" message, where you have to select "click here" to see the BCheck number (which is the same as the Stop code number). See Examples for more on how to read these screens.

If you don't see an item listed here, we'd like to know. We believe our list is the most comprehensive list that exists, with over 300 issues documented with solutions and fixes!

You can also check out our extensive Fatal Error BSoD Solution Guide for handling any BSoD issue and help for more assistance.

 
     
  Top Fatal BSoD Issues  
     
  0x0000000A - IRQL_NOT_LESS_OR_EQUAL
0x1000007E - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
0x1000007F - Run a system diagnostic utility supplied by your...
0x1000008E - KERNEL_MODE_EXCEPTION_NOT_HANDLED
0x00000024 - NTFS_FILE_SYSTEM
0x0000004E - PFN_LIST_CORRUPT
0x00000050 - PAGE_FAULT_IN_NONPAGED_AREA
0x0000007E - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
 
     
  (Based on our estimate of frequency of occurrence)  
     
  Specific BSoD Issues  
     
 

Select a hex number button for listing by the stop code (recommended) or use the first character of the issue title. The stop code appears in the blue screen to the right of "*** STOP:" in hex.

 
     
  hex buttons 000-03F 040-07F 080-0BF 0C0-0FF 100+  
  Alpha buttons A B C D E F G H I J K L M N O P Q R S T U V W X Y Z  
     
 
Selection1 0x00000001 - APC_INDEX_MISMATCH
0x00000002 - DEVICE_QUEUE_NOT_BUSY
0x00000003 - INVALID_AFFINITY_SET
0x00000004 - INVALID_DATA_ACCESS_TRAP
0x00000005 - INVALID_PROCESS_ATTACH_ATTEMPT
0x00000006 - INVALID_PROCESS_DETACH_ATTEMPT
0x00000007 - INVALID_SOFTWARE_INTERRUPT
0x00000008 - IRQL_NOT_DISPATCH_LEVEL
0x00000009 - IRQL_NOT_GREATER_OR_EQUAL
0x0000000A - IRQL_NOT_LESS_OR_EQUAL
0x0000000B - NO_EXCEPTION_HANDLING_SUPPORT
0x0000000C - MAXIMUM_WAIT_OBJECTS_EXCEEDED
0x0000000D - MUTEX_LEVEL_NUMBER_VIOLATION
0x0000000E - NO_USER_MODE_CONTEXT
0x0000000F - SPIN_LOCK_ALREADY_OWNED
0x00000010 - SPIN_LOCK_NOT_OWNED
0x00000011 - THREAD_NOT_MUTEX_OWNER
0x00000012 - TRAP_CAUSE_UNKNOWN
0x00000013 - EMPTY_THREAD_REAPER_LIST
0x00000014 - CREATE_DELETE_LOCK_NOT_LOCKED
0x00000015 - LAST_CHANCE_CALLED_FROM_KMODE
0x00000016 - CID_HANDLE_CREATION
0x00000017 - CID_HANDLE_DELETION
0x00000018 - REFERENCE_BY_POINTER
0x00000019 - BAD_POOL_HEADER
0x0000001A - MEMORY_MANAGEMENT
0x0000001B - PFN_SHARE_COUNT
0x0000001C - PFN_REFERENCE_COUNT
0x0000001D - NO_SPIN_LOCK_AVAILABLE
0x0000001E - Check to be sure you have adequate disk space.
0x0000001F - SHARED_RESOURCE_CONV_ERROR
0x00000020 - KERNEL_APC_PENDING_DURING_EXIT
0x00000021 - QUOTA_UNDERFLOW
0x00000022 - FILE_SYSTEM
0x00000023 - Disable or uninstall any anti-virus, disk...
0x00000024 - NTFS_FILE_SYSTEM
0x00000025 - NPFS_FILE_SYSTEM
0x00000026 - CDFS_FILE_SYSTEM
0x00000027 - RDR_FILE_SYSTEM
0x00000028 - CORRUPT_ACCESS_TOKEN
0x00000029 - SECURITY_SYSTEM
0x0000002A - INCONSISTENT_IRP
0x0000002B - PANIC_STACK_SWITCH
0x0000002C - PORT_DRIVER_INTERNAL
0x0000002D - SCSI_DISK_DRIVER_INTERNAL
0x0000002E - Run system diagnostics supplied by your hardware...
0x0000002F - INSTRUCTION_BUS_ERROR
0x00000030 - SET_OF_INVALID_CONTEXT
0x00000031 - PHASE0_INITIALIZATION_FAILED
0x00000032 - PHASE1_INITIALIZATION_FAILED
0x00000033 - UNEXPECTED_INITIALIZATION_CALL
0x00000034 - CACHE_MANAGER
0x00000035 - NO_MORE_IRP_STACK_LOCATIONS
0x00000036 - DEVICE_REFERENCE_COUNT_NOT_ZERO
0x00000037 - FLOPPY_INTERNAL_ERROR
0x00000038 - SERIAL_DRIVER_INTERNAL
0x00000039 - SYSTEM_EXIT_OWNED_MUTEX
0x0000003A - SYSTEM_UNWIND_PREVIOUS_USER
0x0000003B - SYSTEM_SERVICE_EXCEPTION
0x0000003C - INTERRUPT_UNWIND_ATTEMPTED
0x0000003D - INTERRUPT_EXCEPTION_NOT_HANDLED
0x0000003E - MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED
0x0000003F - Remove any recently installed software including...