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Fatal Startup Solutions
     
 

<Winnt_root>\System32\Hal.dll missing or corrupt

 
  Description  
     
 

The hardware Abstraction Layer file hal.dll is either missing or corrupt. This file is used to interface to hardware such as the keyboard and mouse ports on your system. Most desktops use a common hardware platform supported by a default hal.dll file. Many laptop manufacturers will replace this file with their own custom hal.dll file. Without this file, Windows cannot be run, even in Safe mode.

Aside from the file actually missing or corrupt, it can be caused by hard drive problems, a wrong BIOS boot choice or a misconfigured start up files - BOOT.INI file (XP) or BCD (Vista).

 
   
  Sample Screen  
     
 

<Winnt_root>\System32\Hal.dll missing or corrupt
Please re-install a copy of the above file.





 
   
  Key Facts  
     
 
Full Title
  <Winnt_root>\System32\Hal.dll missing or corrupt 
Please re-install a copy of the above file.


Type
  Fatal Loading 

occurance meter
Windows
  All

Vendor
  Microsoft Corporation
 
   
  Solutions and Fixes  
     
 

Solution 1 of 4 - Update the BIOS and BIOS Parameters

12
solution

Check with the PC manufacturer if you're using the latest BIOS or not. If not, update to the current version.

A few of the manufacture's download sites for a motherboard/BIOS update:

    If the BIOS is current, it's possible bad BIOS parameters are causing the problem, especially if the memory or CPU settings are overclocked. The BIOS parameters are stored in CMOS memory. The best way to reset the BIOS parameters is to remove the CMOS battery. To do this:

    1. Unplug the PC, and open the case.
    2. Locate the battery on the motherboard - typically a silver coin cell.
    3. Remove the battery and note if the plus side is up or down, so you can reinstall it later the same way.
    4. Wait at least 1 minute and reinstall the battery.
    5. Attach power and power up. Typically a BIOS warning message will indicate CMOS was corrupted or changed and it may require you to go into the BIOS setup to set the time and date.
    6. Proceed to boot Windows and see if this fixes the issue.

    Some BIOSes have options to enable/disable caching and/or shadowing. If the options are available, disable caching and shadowing. Most newer (2005+) systems do not have these options. There are many BIOS makers and customized versions of the BIOS, so you may have to enter BIOS setup and look a bit to find these options. Typically you press a key like Esc, Del, F1, or F2 before Windows starts (almost right after you reboot) to enter BIOS setup. Consult your computer manual for details. The setup key can also be found in our BIOS access list.

       
     
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    Solution 2 of 4 - Run Startup Repair (Vista/2008)

    33
    solution

    Windows Vista/2008 offer a semi-automatic way to fix a range of startup and file problems.

    1. Boot from your bootable Vista/2008 installation DVD and go into the Vista Recovery Console.
    2. At the System Recovery Options menu, select Startup Repair.
    3. Remove the DVD and select the Restart button.

    With luck this will correct the problem.

       
     
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    Solution 3 of 4 - Fix Boot.ini (XP/2003)

    32
    solution

    If the Boot.ini file points off to the wrong partition or drive, this error can occur.

    If you have Fix-It Utilities Professional or SystemSuite Professional, we suggest using it's BOOT.INI repair tool as it is much faster and deals with some special situations. Simply boot from the Rescue CD or diskette and at the menu, select BootFixer. Remove the CD and select Exit.

    To fix Boot.ini using the Windows boot CD:

    1. Boot from your bootable XP/2003 installation CD and go into the XP Recovery Console. Follow our guide and you'll end up at a command prompt.
    2. At the prompt, type: bootcfg /rebuild
    3. This will locate any XP installations and display them. At the prompt Add installation to boot list? enter Y and press Enter.
    4. Next it asks for you to enter the text to use for the OS Enter Load Identifier. For example type Windows XP Professional and press Enter.
    5. One last prompt asks you to Enter OS Load Options. Type /Fastdetect and press Enter. (View Boot.ini options at Microsoft).
    6. Remove the boot CD and type Exit and press Enter.

    If the BOOT.INI was the cause of the problem, Windows will boot normally.

       
     
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    Solution 4 of 4 - Repair Damaged or Missing OS Files

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    solution

    Use the Windows RE (Repair Environment) under Vista to repair and replace missing or damaged files. For XP users, you can re-install XP without erasing applications or settings, or use the XP Recovery Console to fix some problems.Using Windows RE for Vista/Server 2008

    For detailed instructions with screen shots, go to Using System Restore Vista/2008, or use the brief summary here:

    You'll need the Vista installation DVD. Note that many OEM manufactures leave out the installation DVD, which has to be purchased separately, or they only include a limited restore DVD that just erases the system and starts over (often a poor choice). All retail copies of Vista include this bootable DVD.

    Insert the DVD and reboot the system. Assuming the BIOS defaults to booting from the DVD (usually the default) then select the language. Next click on Repair your computer. A list of Vista installations should appear. Select your installation (typically there will only be one).

    A list of recovery options will appear including an automatic repair function, restore from a previous system restore point, restore the computer from a backup (assuming one is available), run the memory diagnostic tool, or go to a command prompt (for advanced users).

    As a reminder, not all hal.dll files are the same and if the system was using a different version or one provided by the PC manufacturer that is different than the one you copied, it may cause odd behavior and/or hang at a later point.

       
     
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    Reinstalling XP without erasing settings and applications

    Windows XP recovery is more problematic with a number of issues, including having the right media (SP1, SP2, SP3) on hand. You can usually re-install XP without erasing your applications and settings. We'd also recommend backing up all your important data before starting just to be safe, although this can be difficult if the system isn't working!

    You'll need the XP installation CD. Note that many OEM manufactures leave out the installation media, which has to be purchased separately, or they only include a limited restore CD that just erases the system and starts over (often a poor choice). All retail copies of XP include this bootable media.

    Insert the CD and reboot the system. Assuming the BIOS defaults to booting from the media (usually the default) a "Welcome to Setup" screen appears.

    Press Enter (DO NOT select Recovery Console). Accept the license agreement. It will then search for existing XP installations and show a list to pick from (typically there will only be one choice). Select your XP installation and press R to start the repair.

    Important: If the R option does not appear, do not select Enter or all your data and applications will be toast as it acts like a new PC installation!

       
     
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    Limited Fixes with the XP Recovery Console

    For detailed instructions with screen shots, go to Using System Restore XP/2003, Here you can fix registry problems, missing files, validate and fix file system problems, repair the Master Boot Record (MBR) and partition boot record.

    To get to the Recovery Console prompt. insert the XP installation CD and reboot the system. Assuming the BIOS defaults to booting from the media (usually the default) a "Welcome to Setup" screen appears. Press R to load the Recovery Console.

       
     
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